Hello MATTHEW,
My name is Ibrahim, a fellow Microsoft user and I'm happy to help
I'm sorry to hear that your airpods are not working on teams.
I would suggest you do the following solutions one at a time and see if it works, if not, then move to the next solution.
1. Try Signing out and Signing in.
2. Completely uninstall and re-install MS Teams.
3. Clear MS Teams Cache and data
Hope it helps you. Please let me know if you still need further assistance.
Regards,
Apple Airpods microphone not working with iPhone Microsoft Teams App whilst all other apps that use
2025-07-26* Please try a lower page number.
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A_Masoud
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MB
Thank you. I have tried all that with no impact.
I have however actually now found a solution:
Airpods Voice isolation needs to be switch off for Airpods to work properly with Teams. This can be found swiping down in Teams whilst on a call and then selecting Mic Mode Standard.
Problem solved. This appears to be a Teams issue/ bug - it used to work just fine, but has become a problem in the last few months.
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Hello Matthew,
thank you for updating and sharing the solution.
glad to know you figured it out
You can submit a feedback regarding this issue on teams feedback portal to bring Microsoft staff attention to it:
https://feedbackportal.microsoft.com/feedback/f...
Have a good day,
A_Masoudthank you for updating and sharing the solution.
glad to know you figured it out
You can submit a feedback regarding this issue on teams feedback portal to bring Microsoft staff attention to it:
https://feedbackportal.microsoft.com/feedback/f...
Have a good day,
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Is this issue resolved? I tried it on my Lenovo Laptop with Teams and still does not work.
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BJ
Hi Matthew,
Please give some more instructions about your solution in Teams. Where in Teams to "swipe down" and change settings?
Thanx in advance!
/Jonas
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MB
Issue and resolution is for Teams Mobile access.
Accessing from iphone mobile version of Teams
Whilst in teams, using airpods, swipe down from top of screen
Small menu appears for airpod settings.
Select to make sure voice isolation is off
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CW
I still cannot see the option for voice isolation, it doesn't appear in my Teams app while taking a call
Do you happen to have any screenshots?
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NI
Hi folks,
I found a YouTube video
that will help in finding the voice isolation option Matthew was referring to. I believe this is a feature specific to iPhones and is not within the Teams app itself. You also have to be in a call in order to see the 'voice isolation' feature appear.
I'm having the same issue with my Airpods not functioning properly during calls on Teams. People either tell me my audio is going in and out or that it sounds 'metallic/robotic'. I've deleted and reinstalled the Teams app and will try the voice isolation feature although I don't typically take calls from my phone and see if either of these help.
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VP
But when i am calling
It is showing mic mode off
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FR
this solution works for me too, however its using in my case, my laptops microphone for input as when i was in a meeting, stepped away form the laptop whilst talking and users reported they started hearing me far away, so i was hoping for a both; sound and microphone directly from EarPods solution that doesn't involve adding a Bluetooth dongle ?
#frustration 2.0
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